Privacy Policy
This Privacy Policy explains how ShamVPN collects, protects and processes limited operational information related to the use of our applications and services.
Information Collection
ShamVPN may collect limited operational information required to provide services, process purchases, deliver activation codes, verify payments, provide support and secure user accounts. This may include account identifiers, email addresses, phone numbers, payment references and technical diagnostics.
VPN Logs and Usage Data
We aim to minimize retained operational data and avoid storing browsing activity, DNS queries, traffic destinations or transferred content unless necessary for abuse prevention, fraud detection, infrastructure protection or legal compliance.
Payments and Billing
Payments may be processed through supported payment providers and banking services. Payment providers may process transaction-related information according to their own policies and security standards.
Notifications and Communication
ShamVPN may send users service-related notifications through email, phone notifications, Telegram or other official communication channels regarding invoices, payments, account security or important policy updates.
Third-Party Sharing
ShamVPN does not sell user data or use customer information for advertising purposes. Information may only be disclosed when required by applicable law, valid legal processes or official governmental requests.
Data Retention
Certain operational and billing-related information may be retained for limited periods based on security, fraud prevention, technical, operational and legal requirements.
Security and Encryption
ShamVPN uses industry-standard encryption, infrastructure protections and security practices designed to help protect user information, transactions and communications.