Billing and Payments
Information regarding ShamVPN invoices, subscriptions, activation codes, supported payment methods and billing processes.
Invoices
Invoices are generated when users initiate purchases for subscriptions, plans or services. Invoices remain valid for a limited time and may expire automatically if unpaid.
Supported Payment Methods
Payments may be processed through supported payment gateways and banking systems including Syriatel Cash, MTN Cash and Paymera bank card services depending on availability and operational conditions.
Activation Codes
Successful purchases generate activation codes that become available within the user's account. Activation codes may be redeemed by the purchaser or shared with another individual unless otherwise restricted.
Promo Codes and Discounts
Promotional codes may provide discounts, limited offers or campaign-based benefits. Promo codes may include expiration dates, maximum usage limits or eligibility restrictions.
Manual Purchases
Customers may request manual purchases through authorized support channels using approved payment methods including direct transfers or cash payments where available.
Failed or Delayed Payments
Payment confirmations may occasionally be delayed due to technical, banking or operational factors. Users experiencing payment issues may contact support for assistance and verification.
Refund Policy
Unless otherwise required by applicable law, completed purchases, delivered activation codes and activated services are generally non-refundable.